What a pleasure it has been to deal with Gavin
It was my privilege to be able to give you, the staff and management, a small treat in appreciation for the service that RAAS has provided to myself and family over the purchase of Montana Surf Apartments, we are extremely grateful. Thank you also for the attached articles, I have started to "pour" over them with the intention of creating a suitable letter.
While I am sitting here at the key board I must make mention of the salesman, or should I be politically correct and call him a "Sales Person", Mr. Gavin Mattig.
Gavin placed an advertisement on the internet for a complex in the northern end of the Gold Coast, and I rung him to inquire about it. After a short telephone discussion it was obvious that that complex was not for us, but at his suggestion I sent him my email address so that he could see if there was another complex that may suit our needs.
A few days later he sent me a list of 3 or 4 complexes that were for sale in our price range and that I may be interested in.
We chose Montana Surf Apartments and made arrangements with Gavin to inspect. This we did and after some private discussion within the family over a period of a day or two, we felt that we were in a position to make an offer.
The day that I was going to contact Gavin he beat me to it and contacted me to see if the complex was suitable for our needs. Yes it was and over a pot of tea for me and a coffee for Pauline my wife, at a local cafe, we discussed the price that we would submit. I had a price in my mind but after talking it over with Gavin I "upped" it by a few dollars and Gavin submitted it to the vendor.
Well we both know the outcome, it was accepted by the vendor and we are now the resident managers of Montana Surf Apartments.
What a pleasure it has been to deal with Gavin, not once did we feel that he was "in it for the commission", but that he was genuinely concerned that we purchased the right complex for our needs and in our price range. He put up with me moaning and groaning about all sorts of things, from the weather to those "bloody solicitors" that were ripping me of, and all with a smile on his face, and of course always agreeing with me the customer, for this I am forever grateful.
Now that we are starting to settle down into management rights, I am eternally grateful that we have had the privilege of dealing with Raas and in our humble opinion the most polite and courteous salesman on the Gold Coast Mr. Gavin Mattig, I look on Gavin as a friend and one we would be happy share a drink with any day of the week.
from: John, Pauline and Selina Nolan
Gavern Property - Management Rights & Real Estate Gold Coast